Why CloudCart Decided to Co-Create its New Mission, Vision and Values

If you want to go places, you need to look ahead. Set yourself a target far off in the distance (because life’s more fun that way), and then figure out how to get there. There is always an underlying “Why” to everything we do in life and business. Today’s article will be a bit different than normal – we won’t be selling, we’ll be sharing why we decided to co-create our new company Mission, Vision and Values.

Context:

In October 26th 2022, CloudCart organized its first conference ever. We called it CC Genesis (see more here). Its goal, amongst many, was to announce a new beginning for the company – CloudCart 2.0.Every new beginning comes with a lot of retrospection. We saw that with time we improved and changed – and with those changes we had to remake our Mission, Vision, and Values. This time we decided to ask our team, because we realized we have a responsibility to our merchants, partners, and the industry, to ensure that the company is headed in the right direction.

Reason one: Our team

Companies are made up of people. Those people comprise teams. Those teams are the makeup of every branch – from customer relations, to marketing and design, to finances and development. It’s the character of the people behind the logo that actually make it meaningful. They are the ones that make it work and operate the way it does. CloudCart has changed in the past 6 years.

We realized that we have a huge responsibility to be as correct to the people we are in business with – so we remade our Mission, Vision, and Values. It was important to make sure our new mission, vision, and values truly reflect us as people, as a team and as a family. That’s why we started by asking every single member of our team (40+ people).We created a questionnaire. It consisted of 21 personal and difficult questions which strove to delve deep underneath the surface. What we found was:

• People like working here;
• We are honest with our clients;
• They feel the product is innovative and adds value for every merchant or partner;
• People working at CloudCart truly believe in the product and that it’s actually valuable to the industry.

Reason two: Stakeholders

We understand that we are inter-connected with everyone in our industry, connected with our partners and our merchants. This realization makes us look even harder into who we are, because we now comprehend the weight of our responsibility to everyone. Our actions affect you and so we want to be the best version of ourselves, even if sometimes this means to let go of what weighs you down. When you are striving to be the best at what you do, we feel it’s mandatory to consider how you are affecting everyone around you. This is why our stakeholders – you, the people who believe in us and are with us all these years, are our second reason to change our core mission, vision and values – because we care to be better.

Reason three: CloudCart 2.0

During our very first ever solo conference CC Genesis we announced many things, amongst which was a new beginning for the company or CloudCart 2.0. To read exactly what our conference was all about you can take a look at:https://cloudcart.com/blog/7141-2/Our company had to change. That change had to be on a large scale – it had to be towards promoting and creating a better environment for our merchants and partners. This change in our approach warranted a shift in our philosophy as a company and as a people. Here is that change.

What ARE CloudCart’s new Mission, Vision, and Values

Mission: To Empower Merchants and Ecosystem Partners to Achieve More. We provide knowledge, technology, and network access that unlock unlimited opportunities and create synergies which drive the eCommerce industry forward. ‍

Vision: To build vibrant and interconnected local ecosystems around our innovative technology we designed to support merchants who want to conquer the fragmented European market.

‍Values: Knowledge-Hungry Acknowledging that we don’t know enough about anything is the only way to push our development forward. We apply that to every single decision, process, feature, or even a person we interact with.Family FirstAt CloudCart we follow a simple mantra - Less ME, more WE. It represents our true belief that we should always think of our team, customers, partners and stakeholders as a united family which we adamantly cherish and protect.

Freedom to Create & Achieve: Boundaries are made to be crossed and limitations are projections of our own minds. We want to live in a world where everything is possible, in a world where opportunities are endless. Dynamic by Design We try to stay in perpetual motion. We believe that entrepreneurs are dynamic by design and their constant strive for development leads to evolution on both company and individual level. Value for EveryoneWe founded CloudCart with the simple goal to create something meaningful for the whole market we operate in.

We strive to create value for everyone involved in the eCommerce sector by unlocking new opportunities and providing the right infrastructure for merchants, technology enablers, service providers, marketing specialists, freelancers, and more. Passion in Everything We Do. Because we Care. Each business and product needs a spark to ignite its engine. We know that our company is created with Passion and we need to preserve it in everything we do. To have passion means to stay engaged with your customers, partners, and goals. It means to care about what you create. ‍

Persistence is the Fuel for Innovation: If you want to be the first to build something you should be fast. If you want to be the best in your niche you need to be persistent in what you do and what you believe in. This is our company core belief that determines our innovation mindset. Perfection is Dangerous. People tend to describe themselves as perfectionists, as someone who strives to create perfect processes, products and even relationships. But the truth is that striving for perfection can be the main source for disappointment, negative feelings, and stress.

We prefer to strive for constant improvement - that guarantees that you are pushing forward without the self-destructive expectations of achieving something that might be a chimera. True to Ourselves, True to the World If you want to do something that might affect others you better start with asking yourself would It be OK for you to be in their shoes. Sounds fairly simple, right? We share that code of conduct in order to make it easy for us to live with our own decisions and our way of doing business.

Open to Anyone: We acknowledge that everyone is different and yet, just like us - looking to improve their own microcosm and to live a better life. We embrace you believers, go-getters, the ones that live out-of-the-box and the ones ready to cross boundaries, to learn and achieve more.

Have fun & Enjoy every moment: Life is challenging and tough enough to not have fun while living it. We want everyone to enjoy the moments we spend together, creating new stuff, innovating, and interacting with our customers and partners.

Get to know us here.